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Nextiva Tuesday Tip: How to Correct a Problem Employee

It’s the part of our jobs every small business owner hates: dealing with problem employees. Whatever the reason (whether you dislike confrontation or worry about getting sued) you can’t ignore employee...

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Nextiva Tuesday Tip: Use Free Shipping to Make the Holiday Sale

Want to provide great customer service this holiday season (and boost your sales in the bargain)? As we head into Black Friday/Small Business Saturday/Cyber Monday and the rest of the holiday shopping...

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Nextiva Tuesday Tip: 6 Last-Minute Ways to Get Your Team in the Holiday Spirit

It’s too late to plan a company holiday party—you and your staff have been too busy to deal with it, and now all the venues you wanted are booked up and the caterers are busy. No worries: Here are 6...

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Nextiva Tuesday Tip: 3 Ways to Keep Your Office Flu-Free This Winter

It’s that time of year—the time when hacking coughs, sneezes and nose-blowing ring through every small business. How can you keep your employees healthy (and productivity high) during cold and flu...

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Nextiva Tuesday Tip: Writing Emails That Get Results

Do you ever get frustrated when your emails seem to be ignored? If people don’t answer your emails, don’t respond fast enough or don’t understand what you write, maybe the problem is your emails. Here...

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Nextiva Tuesday Tip: Is Your Small Business Website Boomer- and Senior-Friendly?

Your small business could be missing out on a key target market with money to spend because your website isn’t suited to their needs. A recent poll by McAfee of Internet users age 50 and up—that is,...

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Nextiva Tuesday Tip: How to Start a Customer E-Newsletter

Do you want to remind customers of your business, encourage them to interact with you and provide useful information to help make their lives better? You can accomplish all of these goals and more with...

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Nextiva Tuesday Tip: 3 Ways to Make Your Customers Feel Special in 2014

During the holidays our thoughts turn to celebration—acknowledging our friends, families and all those who make our lives special. For small business owners, that includes your customers. How can you...

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Nextiva Tuesday Tip: Getting Organized Using Project Management Software

Was one of your New Year’s resolutions to be more organized in your business? If you work with a lot of freelancers, outside contractors and vendors in addition to your in-house employees, you know...

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Nextiva Tuesday Tip: How to Encourage Online Reviews

Have you ever been in the mood for a certain type of food and hopped on Yelp to look for a new restaurant to try? Then you know that online ratings and reviews from customers are key to driving new...

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